This privacy notice explains how Sweet Delights Bakery handles personal data for the website and related order or inquiry activity. It is written to help you understand what we collect, why we use it, and how you can raise a verified privacy request.
You may ask to access, correct, or delete certain personal data, and you may also object to or restrict some processing where the law allows. If we need to verify your identity or confirm the scope of the request, we may ask for additional information before acting.
To make a privacy request, send enough detail for us to identify the relevant record and explain what you want us to do. We may not be able to act on a request if we cannot verify it, if the request is incomplete, or if we must keep the data for legal or operational reasons.
We retain personal data for the period needed to respond to inquiries, manage orders, maintain business records, support security, and meet applicable legal or accounting requirements. When data is no longer needed, we delete it or de-identify it where appropriate.
When we make material changes, we will update the notice on the website and may use a reasonable direct or site-based notice where appropriate. The revised version applies from its stated effective date.
Depending on how you use the site, we may process your name, email address, phone number if provided, inquiry message, order specifications, event date or collection preferences, and allergen information you choose to share. We also process limited technical data such as server request metadata and browser and device information for security and delivery purposes.
We receive data when you submit a contact form, send an email, call us, place an order, or provide details at the bakery counter. Some technical information is generated automatically by the website and server systems when you visit or use the site.
Confirmed cookie uses are limited to essential site operation and privacy preferences. We do not confirm analytics or marketing cookies for this site, and we do not treat those uses as active unless separately stated and enabled.
We use cookies only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and you may clear stored cookies at any time. If you disable essential cookies, some parts of the site may not function as intended.
Data processing overview
This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.
Personal data is used to answer inquiries, confirm order details, manage collection or delivery arrangements, support website security, maintain technical delivery, and keep records needed for business administration. Where you provide allergen information or other order details, we use it to handle your request and confirm the relevant production or collection information.
We may share limited data with service providers that help us operate the website, deliver technical services, or process communications and orders on our behalf. These recipients are expected to use the information only for the services they provide to us and to protect it appropriately.
We may disclose personal data when required by law, court order, or a lawful request from a public authority. We may also disclose information where needed to protect our rights, customers, staff, or the security of the website and business records.
